Five Star Plumber Reviews

plumbers 911 testimonials

 

I just bought my house in October and every since the beginning i have had to sqeegie my garage every time I do laundry because I get a pool of water. So I called my home warranty people and they sent out Mike and he snaked all of my drains. Now I can do my laundry without swimming in the pool of water in my garage! Mike is AWESOME and a very pleasant and knowledgeable person to work with. If I have any plumbing problems iIwill be calling Plumbers 911!I would recommend them to anyone!
– Becca, Kansas City, Missouri

Extremely satisfied with service and professionalism of Plumbers 911. Job was completed quickly, cleanly and with a price that was fair. My thanks for coming out so quickly, especially since Kansas City isn’t our main home. I would definitely recommend them to anybody looking for competent plumbers. Thank you again.
– Steve and Renee, Kansas City, Kansas

I found Plumbers 911 online…I was looking at doing bathroom updates before putting my house on the market. I’d just finished the basement myself, but didn’t want to tackle the new vanity and toilet without help. Of the three bids I received on the phone, Mike was the most professional, and unlike the other, not at all pushy. When he arrived at our house, my wife was instantly impressed that he put on work booties before walking across our brand new carpeting. With all my years in the real estate and mortgage business, I can honestly say I’ve never worked with someone of Mike’s caliber.

He evaluated everything thoroughly and provided up front and fair pricing using the materials I’d already purchased. I was ecstatic with the cost and timing, and in fact, three days later, we had three offers on the house! The home inspector even complimented Mike’s handy work in the bathroom. Needless to say, I’ll be calling Mike for all future plumbing needs and highly recommending Plumbers 911 to all my friends and colleagues.
– Dan, Kansas City, Missouri

Without exception, the finished product of Plumbers 911 exemplifies the phrase, ‘best practice of the trade.’ Their work is completed according to the schedule, to the satisfaction of the engineer and, equally important, to the satisfaction of the owner…
– Bruce, Boston, Massachusetts

This review is looooooooooong overdue. This company is fantastic. They have come over twice to do work for my home and they are always very professional and personable to talk to. They give fair estimates of the work that needs to be done and explain everything step by step to help prevent any additional issues from happening. One gentleman, Mike, was especially nice when I needed some extensive plumbing work when a leak from the apartment upstairs had ruined my ceiling. I’ll definitely use them again for any future plumbing issues.
– Teri, Cambridge, Massachusetts

Plumbers 911 is my go-to for anything that has to do with my sinks, toilet, shower/bathtub and outdoor plumbing.. They are real pros, their plumbing staff are on time, polite and highly skilled. The rates are reasonable and the work is done on schedule. And they don’t leave a mess.

The best investment I ever made with them was to have them install a “deduct meter” on my outdoor spigot. (That’s a separate meter that the water department reads and does not charge you sewer rates for, because water you use for the garden or kids’ wading pool does not go into the sewer and you shouldn’t be charged for sewer use.). Not only did they plumb it and set up the new meter perfectly, they also installed the highest quality outdoor faucet I have ever seen, with an overflow/freeze protector. I have long since made back what it cost.
– Catherine, Salem, Massachusetts

I recently bought a house in Salem and it came with some plumbing problems. Plumbers 911 worked two days straight correcting everything. Kevin even came over on a Sunday when I had an unexpected emergency. Besides Kevin I had two other workers here and everyone worked hard, explained everything, resolved the problems and cleaned up after themselves. As a jaded ex-New Yorker good reviews don’t come easily from me but these guys were excellent and I would highly recommend them.
– Linda, Salem, Massachusetts

Thank you so much for coming to my home on a Sunday, Bob was great!!! I really appreciated the service. Thanks again!!
– Lee, Bridgewater, New Jersey

Wonderful office staff, quick return calls, clean and professional installers, beautiful clean truck, courteous and knowledgeable technicians… we would be very fortunate to have Plumbers 911 help us again!
– Helen, Rahway, NJ

I just wanted to say a big “THANK YOU”. Your technicians were great: they did a beautiful job with the return ductwork and condensation drain pump installation, and I look forward to working with you again. Thank you!
– Evelyn, Pittstown, NJ

Everyone at Plumbers 911 is top rate. Promptly returned my call and very courteous. The technician serviced my Air Conditioner unit and was very polite. Plumbers 911 is the best heating and air service we’ve ever received!
– Maryann, Somerset, NJ

Great service and very knowledgeable staff. Nicholas and Randy were very professional. They took the time out to explain step by step what needed to be done and answer any questions that I had. I am very pleased with the service provided and look forward to using Plumbers 911 for our future plumbing/hvac needs.
– Charmaine from Piscataway Township, NJ

Excellent service, pricing was great!
– Lauren Clanton from Piscataway Township, NJ

Prompt, professional, expert service, communication and support.
When I contacted Plumbers 911 in an emergency situation, I didn’t know what to expect. The office staff was courteous, sympathetic, and very helpful. Nicholas promptly arrived and quickly assessed the situation. He is very knowledgeable, professional, and service orientated. When, 2 weeks later, I had another emergency situation, I requested Nicholas for the repair. He again quickly responded and repaired a broken pipe and washing machine lines. I am very happy with the service and support received from Nicholas and the Plumbers 911 team. I highly recommend them. Thanks Nicholas!
– Doreen from Branchburg, NJ

I’m always happy with the service at Plumbers 911. I normally call them with any plumbing issues I have (clogged drain, dripping faucet, toilet troubles…), but recently, I had a problem with my heat — it wouldn’t turn on! I called them and they were able to send someone right away to get the problem fixed. They are always on time and respectful of my house (everything is clean, they have shoe covers, they never leave a mess). Their customer service always follows-up nicely, too — everyone really makes the process very stress free. I’d recommend Plumbers 911 anytime!
– Greg Swanson, NJ

Randy Andrews has done an excellent job exceeding my expectations. Not only did he install the new water pressure backup sump pump, he also rearranged my old sump pumps. He was very courteous and finished the job neatly. I have already recommended Randy to my friends.
– Zia Chowdhury, NJ

Professional, great service! Thanks again!
– Ernest Wang, NJ

Repairman, Boris, arrived on time, 7:00am, got right to work. He worked for 2 1/2 hours and kept us informed. He successfully repaired the leak in our plumbing.
– Julie, Miami, Florida

After trying for 6 hours to do the job ourselves, we called Plumbers 911, based on the reviews. We could not have made a better decision. After listening to how we tried to solve the clog, Tom was up the ladder with the snake, onto the roof and done within 30 minutes.

I would highly recommend this company for any plumbing needs. Tom was a true professional, had a great sense of humor, and performed a perfect job. Thanks for clearing up our s****y clog!
– Anita, Fort Lauderdale, Florida

Plumbers 911: We achieved TCO for Phase 1 today, thanks to all of your efforts! The Client is Very Happy and Moving into the space as we speak. Once again, thank you all and have a good weekend!
– Travis, Coral Gables, Florida

Although none of my problems needed urgent repair, I decided to check Angie’s List and call one of the A rated companies. I called Plumbers 911. My home in Miami, Florida, was built in 1968. They advised me that it was unlikely that I could have the repairs made on that same day, but I could schedule an appointment the following day. That worked fine for me. The next morning, I received a call from the office that a plumber was on his way to my home and should arrive within the next 30 minutes. About 25 minutes later, Manny arrived, and immediately began working. He checked item 3 (rarely used toilet not working) and fixed it in about 10 minutes. He next checked the main water cut off valve to the house. He replaced the old valve and installed a new (and simpler) cut off valve.

Next, he suggested that the kitchen faucet be replaced and I readily agreed. He had a replacement faucet in his truck and he then replace the old one with the new one. It works much better than the older one. Because of the multiple flushes required for the main toilet in the house, uncovered the septic tank and checked it out. He advised me to have it flushed out in the near future and it should solve the problem. The bill was $231 for the 2.5 hours of labor involved and $174 for the kitchen faucet and the cut-off valve, for a total bill of $405. I was extremely pleased with the scheduling of the repairs and with Manny who did the work.
– John, Miami, Florida