How many of you check customer reviews before hiring a plumber? According to research, reviews posted online are among the top influencers that affect consumer decision. Indeed reviews are a great way to research about a company’s expertise, excellence and reputation. If a company provides poor customer service or bad products and services, chances are, people will talk it online. The same thing happens when a company is outstanding. So if you are looking for a plumber right now, check out our guide on where to get plumber reviews.
1. The Company Website
First of all, visit the plumbing company’s website. Most companies post their customers’ testimonials because displaying them does not only provide proof of their excellence. Testimonials also attract new customers. However, you should expect that company websites will showcase mostly positive feedback. Of course, they wouldn’t compromise their own business. So if you are looking for more information on the quality of their services, read on.
2. Social Media
Did you know that social media websites are among the top platforms where people share their experiences are customers? If you want to check on a plumbing company’s reputation, visit their Facebook or Google+ page. Just be wary though because there may be users who leave nasty feedback even if they haven’t worked with the plumbing company yet and just wanted to destroy the business. In other words, don’t gullible. There are also fake negative reviews just as there may be fake positives ones.
3. Review Websites
Aside from social media, there are review websites that you can visit to research on a company. For instance, there’s Yelp and True Local. These are reputable sites that showcase honest and accurate testimonials from customers. The quality and legitimacy of reviews on these platforms are better and more credible.
4. Forums & Communities
If you have local neighborhood groups or forums online, make use of your connections there. Ask them for advice or suggestions on the best providers of plumbing services in your area. You may also ask your co-members about their experiences working with these plumbers you’re planning to hire.
We hope that you learned the importance of plumber reviews from our blog today. If you are in need of plumbing experts now, just call the most reliable Burlington MA plumbers. Plumbers 911 Boston provides local emergency plumbing services in Burlington MA including backflow prevention services in Burlington MA, Burlington MA camera sewer inspection services, hydrojetting in Boston MA, mainline video inspection in Boston MA, submetering services in Burlington MA and many more! Call us at (877) 754-2139 to schedule a service!
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