Category: Sump Pumps

Sump Pump Repair and Maintenance Guide for Chicago Homeowners

what is a sump pumpWhat is a Sump Pump For?

A sump pump, based on its name, is basically a pump that is used or put in a sump. A sump is a hole like the ones that you can find in your basement which has a typical lid over it. The sump pump sits at the bottom of that pit.

Sump pumps are installed in specially lined pits (called “sumps”), designed for drainage. In automatic sump pumps, when enough water accumulates in the pit, a sensor is activated which turns the pump on. The system is then able to drain the water, via a drainage pipe that deposits the water safely outside your home.

In This Article, We Will Be Covering:

  • Why you need a sump pump
  • How does a sump pump system work
  • Types of sump pumps
  • Which kind is right for you
  • When is the best time for an installation
  • Sump pump problems and failure
  • Sump pump maintenance guide and tips
  • How to keep your sump pump well maintained
  • How to use a sump pump
  • Common repair problems
  • Sump pump not working?  This might be why..

Why Do You Need a Sump Pump?

working sump pump could prevent your basement from being flooded and walls wet during the rainy season. It plays a major role in keeping your basement dry, therefore saving you from expensive repairs.

If your sump pump is broken and neglected, you open your home to a serious risk. Understanding the purpose of your sump pump will quickly open your eyes to its important function and the need to have it repaired as quickly and professionally as possible. 

How Does a Sump Pump System Work?

sump pump repair Chicago ILThis handy device is basically a pump that is submerged bottom of what is known called a sump pit.

This pit and pump are installed at the point most likely to flood in your crawl space or basement. Then, the water that surrounds the foundation of your house is directed into a perimeter drain system.

A float is usually on that pump. It works similarly with a toilet tank’s float where you pull the top of it. The sump pump works by having the water rise to a certain level until a switch is hit or activated. This kicks on the sump pump and it draws the water coming from the bottom of the pump. It is then pushed up by a check valve towards a series of pipes until it reaches an area outside of your home.

The pump will activate when water reaches a certain level inside the pump itself. Once activated, the pump will divert the water into the nearest storm drain, dry well, or other location set up for the purpose.

If your house lacks this system and you are at risk of flooding, call our expert Chicago plumbers.  Your sump pump system is often installed at the base of your foundation. Any water that makes it into the drainpipes and quickly removed by your sump pump.

Types of Sump Pumps

There are many types of sump pumps available. There are those that are hard-wired right into your house’s electrical system, and there are those that are powered by plugging right into an outlet. Many pumps also come with a battery backup to continue working through power outages and storms- when it is needed the most.

There are two main kinds of sump pumps. Our technicians can help you select the kind that is right for your home.

  • A Pedestal or Column-Type 

Pedestal-type pumps are mounted above the sump. They are the less expensive option of the two kinds of pumps, and last a long time – up to 30 years. This makes them an attractive option for the budget-conscious homeowner. However, they are more obtrusive and can be louder than submersible pumps.

  • Submersible-Type 

Submersible-type pumps are mounted directly inside the sump, so they are less obvious, which might make them a preferred option for some homeowners. They are more expensive than pedestal-type pumps and have a shorter lifespan of 5 to 15 years. However, they are quieter, and handle debris better than pedestal-type pumps.

There are other variables that you can use to determine which sump pump is right for your home. 

Which Kind is Right for You?

  • Do you need an automatic or manual pump? The automatic kind can detect when water needs to be removed, so you won’t have to monitor the level yourself.
  • How much horsepower does your pump require?
  • What is the voltage?

When is the Best Time for a Sump Pump Installation?

The best time to do sump pump installations is during early spring when there is less heavy rain. If your neighborhood is experiencing a huge water influx, call us immediately.

Other sump pump services include:

  • Ensuring that the flow of heavy water influx are set properly
  • Ensuring that the check valves are operating properly
  • Ensuring that the electrical connections are tight if you have a stocked check valve which pump is not operating properly
  • Making sure that the sump pump is ready to go, especially when there is heavy rain and water

Sump Pump Problems and Failure

sump pump repair service ChicagoIf not taken into action immediately, sump pump failure may have a few consequences. The cost can be very expensive for repairs, especially if the basement it’s on is already finished.

Once your sump pump breaks, the water will be infiltrating the basement and flood the entire area. This is huge property damage and most of the time, property insurance does not cover these damages.

You need to ensure first and foremost that your sump pump is properly installed. It would be great if you have a check valve put into it so pump will not set off in just short cycles.  To avoid further damage, you must maintain this once in a while and perform immediate repairs. Proper installation is also a must because, admit it, you wouldn’t want to suffer from having problems in the middle of its lifetime, right?

Sump Pump Maintenance Guide and Tips

If your pump is not properly working your basement can quickly suffer water damage. Many people don’t check on their pump until it is too late and their finished basements have suffered thousands of dollars in damage.

Because it is out of sight and out of mind, many forget to have it serviced and repaired. A quick call to our local Chicago plumbing expets will insure that this doesn’t happen to you. 

Easily Test your Pump In a Matter of Minutes

You can easily test your sump pump by removing the cover and filling the pit completely with water. This should rise the float switch and activate the pump rather quickly. The pump should then pump the water out and automatically switch off.

Cleaning and Repairing Take a Professional Touch

While testing your pump to see if it is working properly is easy, cleaning and repairing take skill. Often dirt, gravel, sand, and other debris can make it inside your pump and drastically reduce its efficiency and lifespan.  Our certified Chicago techicians know exactly where to look and can clear the discharge line opening of any blockage, allowing the water to exit the home smoothly.

Always Have a Backup Plan

Backup power is vital for when the power goes out it is usually storming outside. Storms bring water, and water spells trouble for your basement without a working sump pump.

Usually, your sump pump will draw AC power from a wall outlet or your home’s electrical wiring and supply the power to your sump pump. In the event of power outage, a backup will kick in and take over supplying power to the sump pump. As such, you need a reliable system that will automatically send power from your backup to the pump.

Your pump may also fail if there is mechanical failure or excessive use. Whether your motor overheated or your power went out, a battery backup can give you additional hours of protection against water damage.

The handy mechanical device that you rarely think about does vital job in keeping your basement dry and free of flooding. Now that its broken, your home is at risk for frequent flooding and water damage.

Take the time to check your sump pump today. A specialist can help extend the life of your pump by cleaning the parts, pit, installing backup power, and ensuring everything is working to its full capacity.

How to Keep Your Sump Pump Well Maintained

Sump pump not working ChicagoYour sump pump is tested not during the summer but during rainy days, and it is only by then that you notice that it has malfunctioned.

During these days, the quick flow of rainwater contributes to the ground water making the water table rise quickly. The sump pump kicks on as the ground water level reaches the float activation point. It keeps the water level below the basement and therefore lessening the pressure below the basement floor.

A lot of homeowners only find out their sump pump is not functioning or has malfunctioned when it is already late. A non-functioning sump pump during rainy days could lead to flooding and wet walls. It is recommended to have an extra sump pump just in case the main one malfunctions or at least perform frequent maintenance with the sump pump that you already have.

The installation of the basement waterproofing systems like drainage and sump pumps among others comes with an offer of annual maintenance. It is recommended that you grab this offer to ensure that your sump pump is well maintained to save your basement from damage. Remember that a house that doesn’t get flooded cost higher in the market.

  • Regular maintenance includes the removal of obstructions such as leaves, twigs and stones in the sump pump liner, filter and screen.
  • You have to clean the pump’s inlet screen at least every three to four months. It should not be clogged with debris or residues to maintain the pump’s efficiency.
  • You should also check the power cord. Make sure that it’s plugged correctly to a power source. Inspect the cord and guarantee that it’s in good condition. If it’s already damaged, you should consult a technician to see
  • Speaking of power source, the sump pump should have a backup battery to guarantee that it won’t fail just in case you experience a power outage. Check that the battery is working. Unplug the device from the outlet and see if the battery will power it up.
  • To test if the sump pump is working, pour a bucket of water into the device and observe if its float mechanism will rise. Make sure that the pump will turn on automatically as well.
  • Once a year, perform a thorough check on your sump pump. Remove the device from the sump, clean it and inspect it. Also clean the sump to get rid of residues and other types of dirty substances.
  • After cleaning the sump and the device, get the owner’s manual and check if the device should be oiled or greased. There are models and types of sump pumps that require greasing. If the manual doesn’t indicate anything, use the internet. Go to Google and research about your device using its brand name and model number.
  • Afterward, re-install the device into the sump. Make sure that you’ll connect the power cord properly to the outlet. And to ensure that it will work, use the bucket method. Pour a bucket of water into the sump and check if the device will automatically activate.
  • It is recommended that the sump pump’s drains are flushed with hot water regularly. This method ensures that iron bacteria colonies do not grow and multiply and removes debris that might obstruct the flow of water.
  • Avoid the use of hazardous cleaning chemicals such as ammonia, bleach, detergents and the like in cleaning your sump pump system.


Additional areas to clean and check:

  • Removable screen at the base
  • Test operation and the float switch
  • Check water discharge lines
  • Open drains
  • Battery backup

Once you have your sump pump installed, it becomes a must to follow factory recommended maintenance procedures. Complete maintenance checks every year, but it is recommended that it is done twice a year.   

How to Use a Sump Pump

24 hour sump pump repair ChicagoMany American homes require sump pumps in order to clear away excess liquid in low-elevation areas where water can easily collect.

Some homes are required by law to have a sump pump, even if they aren’t in a flood zone. Often, this means installing this equipment to prevent flooding in your basement or crawl space.

There are many reasons to take care to keep your home free from flooding. Naturally, keeping your basement dry is important for maintaining it as a storage or living space. Preventing flooding is also good for the longevity of your home, and can prevent damage to your foundation. Removing excess moisture is also essential for preventing the development of mold and mildew.

Regular Check Ups are Needed

If you currently have a sump pump, you should check it regularly to make sure it is running smoothly. During dry periods of the year, you can pour water into the sump to make sure it is still in good working order.

Submersible-type pumps have a screen on the bottom that should be cleaned on a regular basis. Debris collecting in the sump can be the underlying reason for a lot of problems, so it’s essential to make sure debris is carefully cleared away periodically.

If you’re concerned about your pump’s maintenance, this is something that a professional can help you with. Making sure your pump is working properly can save you lots of money on repairs in the future!

Common Sump Pump Repair Problems

sump pump plumber ChicagoYour installed sump pump is permanent and will last years with proper care and maintenance. However, plumbing troubles are always unexpected.  It’s best to know these common sump pump problemsand tips on how to troubleshoot them:

Defective float– The float is an important part of the sump pump because it is the one that triggers it to pump in the first place.

See to it that you also check the float randomly and in between maintenance checks by your plumber in Wellington to see if there are obstructions that will cause problems in the future.

Valve not working– See if the valve is clogged with debris or not. Check the arrow and observe. It should be pointing away from the sump pump and not towards it.

Faulty electric wires– Make sure that the electrical connections are not broken or peeled. Also check the circuit breaker, fuse, and the power source itself.

Sump Pump Not Working? This Might Be Why…

A well-installed and maintained sump pump should last for many years, but if you notice any problems with your pump, here are a few of the common reasons why there might be a problem:

  • Lack of Electricity

If you lose power, obviously your sump pump will stop working… and this can happen at times when you need it to work most. If flooding during storms is an issue for your home, you may want to consider installing a backup generator for your pump. Another option is to install a backup pump that operates on water pressure.

  • Electrical problems

Problems can ensue if your pump is getting too much, or not enough, electrical current. Make sure that your pump is connected to an outlet that provides the proper amount of voltage. Too little can cause the pump to run improperly, and too high of a voltage can cause damage to the motor.

  • Switch Problems

If you have a float switch on your automatic pump, it can become obstructed and cause problems in switching on and off. This is one important reason to ensure that your sump remains as clear of debris as possible.

  • Blocked Discharge Lines

It’s possible that your discharge lines can become blocked by debris, such as rocks or sticks. In winter, your discharge line can freeze. This might be an issue that’s easily solved by manually removing debris, but occasionally it’s a problem that an expert will be able to fix for you.

  • Overworked Pump

Occasionally, your pump may not be working properly because it’s simply overworked. The solution might be to reevaluate the right kind of pump for your home  and to install the appropriate model.

If you notice that your drainage system is not operating properly, you will want to address the problem as soon as possible to prevent potential flooding in your home.

Choose Our Network of Top-Rated Chicago Plumbers for Installation and Maintenance of Your Sump Pump

Our professional plumbers also know how to spot wear and can advise when to replace your pump before it breaks without your knowledge. Calling us before you have a catastrophe on your hand can prevent water damage, financial losses, and irritation. Don’t let your simple sump pump problem grow into a disaster. Don’t risk more damage and money by putting off the repair.

sump pump repairs Chicago IL
We can perform the following:

  • Assess the condition of your Sump Pump
  • Test it and evaluate efficiency
  • Detect and remove debris
  • Replace and repair worn elements or your entire pump
  • Check discharge line opening for any blockage
  • Test the check valve
  • Clean the Impeller

Plumbers 911 is not simply one company, but rather a network of the top professionals in the business. All of our technicians are highly trained and carefully screened, so that you can have peace of mind that only the best are working in your home.

We guarantee that our prices are below your local median price, so you’ll never have to wonder that you’re getting both high quality and great value.  Call us for sump pump repair service in Chicago today!


Posted on: December 14, 2018

Plumber in Wellington on Sump Pump Repair and Installation

sump pump plumber in Wellington

The State of Florida has a tropical climate that experiences at least 128 days of rainfall a year. Thus, it is common to hear about basement flooding stories from affected home and establishment owners. The Village of Wellington is no exception. In fact, the city receives 57 inches of rain yearly when the nationwide average is only 39 inches.  Sump pumps are installed in basements of homes prone to flooding. A  professional plumber in Wellington is recommended to install, maintain, and repair sump pumps.

How a Sump Pump Helps to Prevent Basement Flooding

Sump pumps are nifty devices that basically sucks water in and brings it out to your drainage system and away from your property. Normally, sump pumps are installed in the basement of houses and establishments but they can also be placed in other low-lying parts of the house that are prone to flooding. 

There are two types of sump pumps: 

  1. Pedestal Sump Pump – Installed on top of the sump.
  2. Submersible Sump Pump – Placed inside the pit.

Your trusted plumber in Wellington will first dig a pit in the area where your sump pump will be installed. He will check the area and tell you where the best spot to install the sump pump is. He can also recommend the best type of sump pump for your property.

Once our sump pump is installed, you can rest assured that your property will be water-free. It is a worthwhile investment, actually, especially if your place is prone to flooding. 

Call a Reliable Plumber in Wellington to Install Your Sump Pump

Plumbers 911 can help connect you to a licensed Wellington plumber who can install a sump pump in your property.  Call (561) 475-1164 for a free quote and to schedule a visit an appointment.


Posted on: August 1, 2017

Sump Pump Repair in Beaumont, Texas

sump pump repair

Basements are common in most American homes, and the ones in Beaumont, Texas are no exception. Basements are one of the most functional rooms in a home. It is commonly used as storage of old items and important mementos. Thus, it becomes important to keep it flood free. This is where sump pumps come in. A sump pump is a plumbing device that sucks in flood water and brings it to a sump basin. In the olden days, a sump pump disposes water to a clean water sewer. 

What a sump pump is

A sump pump is a plumbing device that sucks in flood water and brings it to a sump basin. In the olden days, a sump pump disposes water to a clean water sewer. 

A sump pump automatically turns on when it is filled with water.  Once this happens, it will siphon the liquid and pump it out into a storm drain or your yard. 

A sump pump has two types that can be used at home: pedestal and submersible. Pedestal sump pumps have motors that can be found above the sump. Meanwhile, submersible sump pumps are mounted inside the sump itself. The sump is sealed to ensure that there will be no electrical short circuit failure. 

Sump Pump Maintenance

Sump pumps need to undergo regular maintenance checks to ensure that it will not break down. For 3 to 4 times a year, a sump pump should be cleaned of debris by inspecting its inlet screen.  Next, it should be checked whether the water that is being pumped is disposed of in the appropriate place. To check whether the unit’s sensors are working perfectly, pour a bucket of water into it and see if it activates. Lastly, make sure that the sump pump’s discharge pipe will be alright during the winter months. A vent line should be hooked to prevent clogging.

 Common Problems

Here are a few of the most common sump pump problems:

  • Inadequate size
  • Wrong installation
  • Power failure
  • Clogging of discharge lines
  • Switch issues
  • Product factory defects

Should you experience any of these problems, contact your local Beaumont plumber at (409) 237-3137 right away. Plumbers 911 Texas only refers licensed Texas plumbers that can provide reliable sump pump repairs in Beaumont.

Meanwhile, watch this video to know more about Plumbers 911.


Posted on: June 27, 2017

What Is A Sump Pump And How Does It Work?

what-is-a-sump-pumpDo you have a sump pump at home? Does it always flood in your neighborhood when it’s the rainy season? Do you have a sump pump installed in your basement? If you still do not have one, then you should consider calling your trusted plumber now. To help you understand the significance of a sump pump, read our blog for today and learn from the valuable information that we’ll share with you!

What is a sump pump?

A sump pump is a plumbing device that is designed to get rid of the water collected in a sump basin or sump pit. This plumbing appliance is usually installed in the basement because that’s where flooding usually happens. If you’re wondering where the water comes from, well, there are many possible sources. It may come from your basement’s waterproofing system. It may also come from the rain or may result from the ice that melts after winter.

The sump pump will siphon the water out and dispose it to a drain connected outside, a storm drain or a dry well. During the earlier days, this device is allowed to dispose water to sanitary sewers. However, because of the risk of overwhelming the sewage facilities, it was then restricted.

How does a sump pump work?

A sump pump isn’t a complicated device. To explain it simply, the sump pit or sump basin will be filled with water. When the water reaches a certain level, the motor of the pump will be automatically activated because of the float mechanism. In other types of sump pumps, there are pressure sensors that automate the activation of the appliance, too.

Now when the pump starts, it will siphon the water out and transport it to your storm drain, your dry well or an outdoor drain through the effort of a one-way valve. This valve is found at the end of the sump pump and is designed to avoid the flow of water back into the sump basin or sump pit.

How to select a sump pump?

If you’re thinking about having a sump pump installed for your home, you should always consult the expertise of a trusted local plumber. They would know which type of sump pump to buy. However, if you’d like to know the different types of pumps available in the market, here’s a quick list for you!

1. Choose whether you’d like a submersible or a pedestal as your primary sump pump. The first one is installed under water, right in your sump basin. The second one is installed with the pump out.

2. Another type to consider is the battery backup pump. The battery is used or activated when there’s a sudden power outage in your area. That means that even if there’s no power, you will still sleep soundly because the pump will still work.

3. Combination pumps are advantageous. They are simply a combination of a primary pump and a backup pump.

4. Lastly, there are also sewage pumps. These aren’t like the traditional type and in fact, instead of being designed for your basement, they are built to pump out the effluent and sewage waste from your septic system. In other words, these aren’t only made for liquids but also for solids as well.

We hope that our blog today answered your question, “What is a sump pump?” If you need one installed for your home, just call the most reliable plumber in Coconut Creek. Plumbers 911 Florida has a network of licensed and trained plumbing professionals that provide excellent emergency plumbing in Coconut Creek including sump pump repair in Coconut Creek and many more! Call us at 305-928-6854 (Miami-Dade County FL), 954-361-1786 (Broward County FL), 561-440-1776 (Palm Beach County FL) to schedule a service!

Meanwhile, watch this video to find out why you should only trusted Plumbers 911 Florida for your plumbing needs.

Posted on: April 13, 2016

Common Sump Pump Problems And Their Causes

sump-pump-problemsSumps pumps have long been considered as common fixtures in homes, especially in those places where the speedy melting of snow result to flooded basements. According to research, a vast majority of households in the United States already have sump pumps nowadays primarily because of the US Federal Clean Water Act in 1987. This bill states that even if homes are not necessarily vulnerable to floods, they still must have the said device installed.

Now what’s great about sump pumps is that they do not only prevent flooding but also avoid water damage or underground wetness.  This means that small leaks and even moisture that often cause the growth of molds in the basement are prevented. However, it is worth noting that sump pumps should be installed properly and maintained regularly. Otherwise, they will not function efficiently thus cause all sorts of issues for homeowners to deal with. Among the most common problems that you should watch out for are listed below. Check them out!

1. Inadequate Sizing

Before installation, make sure that you’ll choose a sump pump that’s appropriately sized for your needs. If it’s too small, it may efficiently pump the water out and sooner or later malfunction. If it’s too big, it may be forced to work harder thus shorten its lifespan.

2. Improper Installation

Even if you’re good at DIY plumbing, we recommend hiring a professional plumbing technician to install your sump pump for you. The manufacturer’s set up instructions must be followed while at the same time, the installation should adhere to your local building codes.

3. Power Failure

To avoid inconveniences during storms or power outages, the sump pump must have working back-up batteries or hooked to a back-up generator. Also remember that this device is vulnerable to damage caused by power surges. To avoid problems, have an electrician install a service entrance surge protection device in your property.

4. Clogged Discharge Lines

Sump pumps are also affected by clogs. If the discharge lines are all blocked up, water won’t be able to exit your property. Make sure that the lines are not clogged by debris, rocks and sticks. Also ensure that they are not frozen.

5. Switch Issues

For sump pumps to work, they rely on the float mechanism and switch. If you notice that the pump isn’t turning on, call a reliable plumber to have it inspected and repaired.

6. Lack of Maintenance

Just like other plumbing appliances and components that you have at home, sump pumps should also be maintained regularly. Check the float and ensure that nothing is restricting it to guarantee that it will turn on once needed. Test the primary and back-up pumps (if you have one). Remember to clean the air hole of the discharge line to ensure smooth operation. Replace your pump’s batteries every couple of years. If you ever hear any kind of unusual sound coming from the device or if the motor is on but doesn’t pump water, don’t hesitate to call a plumber.

7. Product Factory Defects

Product defects should not be taken lightly. There are instances when a new device still turns out defective. To ensure that yours is in great condition, let the plumbing professional test it upon installation.

We hope that you learned all about the different sump pump problems you should watch out. If you’re faced with this issue, call Plumbers 911 Washington DC. We’ll surely refer to you the best plumber in Arlington that provides reliable sump pump repair in Arlington, leak detection in Arlington, septic tank cleaning in Arlington, backflow testing in Arlington and many more! Call us at (877) 932-5325 to schedule a service!

Meanwhile, watch our video below to learn all about the exceptional plumbers we work with in Washington DC!

Posted on: February 3, 2016